Enterprise Account Manager

The role

The Enterprise Account Manager owns revenue, retention, and expansion targets for a strategic account portfolio. This person manages C-suite relationships and acts as a single point of accountability for customer-facing initiatives.

What you will do

• Own revenue, retention, and expansion targets for a strategic account portfolio
• Establish and maintain relationships with executive sponsors up to the C-suite level
• Serve as the single point of accountability for all external customer interactions
• Lead executive-level discovery sessions to understand customer strategic priorities
• Design and lead data-driven Quarterly Business Reviews
• Orchestrate coordination between customer leadership and Afresh leadership
• Partner with Product organization to align development roadmap with customer needs
• Collaborate with Operations team to monitor system performance and value realization
• Lead complex negotiations for multi-year renewals and expansion contracts
• Run the full sales cycle for new opportunities within existing accounts

Required qualifications

• 8+ years of experience in enterprise sales, consulting, or strategic account management within a technology company
• 3+ years of experience generating new business within enterprise accounts (Fortune 100 Companies)
• Demonstrated track record of achieving high retention (95%+) and significant expansion
• Proven ability to understand complex technology solutions and platforms
• Proven ability to use value selling to address needs of economic decision makers
• Exceptional executive presence
• Proven success in engaging and influencing C-suite leaders
• Proven ability to navigate organizational complexity and internal politics
• Proven ability to operate with autonomy in a fast paced start-up environment
• Excellent verbal and written communication, presentation, and relationship management skills
• Ability to travel up to 50%
• BA/BS required

Nice to have

• Experience in supply chain or retail/grocery industries

Benefits

• Medical, dental, and vision coverage
• Mental health support and counseling services
• Meaningful equity (U.S. employees)
• 401(k) program with company match
• Home office stipend
• Coworking Wallets for flexible workspace access
• Annual professional development budget
• Monthly wellness/lifestyle stipends
• Monthly telecommunications stipends
• Flexible paid time off

Before you apply

• This position is not eligible for company sponsorship

About the company

Afresh is an AI platform for grocery that aims to reduce food waste. The company provides AI solutions to help grocers drive smarter decisions across their enterprise.