Manager, Fulfillment and Distribution (UK)

The role

This senior individual-contributor role owns the day-to-day performance of the last-mile and 3PL network across EMEA and APAC. You will manage carrier and 3PL relationships, drive system onboarding, and analyze fulfillment data to drive improvements.

What you will do

• Own carrier and 3PL relationships across EMEA and APAC
• Negotiate rates and hold providers to SLAs
• Lead onboarding and migration of new carriers, 3PLs, and systems integrations
• Own delivery and fulfillment KPIs including cost-to-deliver and on-time performance
• Build data analysis to justify routing, network, or carrier changes
• Resolve 3PL or carrier issues in real time
• Support retail and marketing fulfillment for launches and B2B
• Manage peak-season readiness including capacity planning and escalation paths
• Partner cross-functionally with Finance, Tech/Data, and Logistics Coordinators
• Flag network risk across APAC

Required qualifications

• 5+ years in last-mile, parcel, or 3PL fulfillment operations in e-commerce, D2C, or CPG
• Direct ownership of carrier and 3PL relationships
• Command of delivery and fulfillment data
• Track record of carrier or systems (EDI/WMS) onboarding and migration
• Ability to operate as a senior individual contributor without a team
• Strong negotiation and relationship-management skills
• Advanced Excel/data tooling skills
• Excellent English communication, written and verbal
• Willingness to travel periodically to visit 3PL and carrier partners
• Bachelor’s degree in Supply Chain Management, Logistics, or a related field, or equivalent hands-on experience

Nice to have

• Experience spanning multiple regions (EMEA and APAC preferred)
• Experience with EDI platforms (e.g., SPS Commerce), carrier integrations, or ERP/order systems (e.g., NetSuite)
• Additional European or Asian language

Benefits

• Competitive compensation and performance-based incentive plans
• 100% remote working environment
• In-person team meetups
• Paid holidays
• Company-wide reset and reflect days
• Unlimited PTO (based on country of residence)
• Access to AG1 products and branded swag
• Monthly telecom stipend for eligible team members
• All other benefits and insurances as required by law

About the company

AG1 is dedicated to a mission to empower people to take ownership of their health through Foundational Nutrition. The organization is rooted in science and high performance values.