Housing Navigator - Community Supports (Kern)

The role

Housing Navigators support Community Supports Housing programs to help members experiencing homelessness or housing instability transition into housing and maintain stable tenancy. The role involves field-based engagement, documentation, and coordination with landlords, care teams, and community partners.

What you will do

• Conduct housing assessments to identify member needs and barriers
• Complete and maintain Housing Plans
• Assist members with housing searches, applications, and documentation
• Conduct or support VI-SPDAT completion and coordinate with Coordinated Entry Systems
• Educate members on tenant rights, fair housing, and reasonable accommodations
• Engage landlords and property managers to support housing placement
• Coordinate move-in logistics including inspections and utility setup
• Identify and secure eligible Housing Deposit resources
• Provide ongoing tenancy support to help members maintain stable housing
• Maintain timely, accurate documentation in EHR and case management systems

Required qualifications

• 3+ year experience in housing navigation, case management, social services, or a related field
• Knowledge of homeless services systems
• Knowledge of Coordinated Entry and VI-SPDAT
• Knowledge of Housing First and harm reduction principles
• Comfortable working with individuals experiencing homelessness, serious mental illness, substance use disorders, and complex social needs
• Highly organized and detail-oriented
• Confident communicator with strong documentation skills
• Comfortable working across multiple systems (EHRs, HMIS, referral portals, spreadsheets)
• Able to work independently in the field
• Valid driver’s license
• Reliable transportation

Nice to have

• CalAIM Community Supports
• Bilingual (Spanish strongly preferred; other languages a plus)
• Experience working in Los Angeles County and/or Kern County homeless systems
• Familiarity with Housing Deposit and Tenancy Sustaining billing workflows

Benefits

• Medical, dental, and vision insurance
• Paid sick time
• Accrued paid time off (PTO)
• Hybrid work environment (field + remote)
• Opportunities for growth within a rapidly scaling healthcare technology company
• Meaningful work directly impacting housing stability and health outcomes

About the company

Akido is an AI-native care provider that combines technology with a nationwide medical network to address the physician shortage. It serves over 500K patients across California, Rhode Island, and New York.