Medical Secretary

The role

The Medical Secretary provides administrative and clerical support at Rhode Island Primary Care Medical Group. This role manages front office operations, medical records, and coordination between patients and providers.

What you will do

• Greet patients and visitors
• Check in patients and verify demographics and insurance in Epic EHR
• Collect co-payments and process patient payments
• Schedule, reschedule, and confirm patient appointments
• Manage provider calendars
• Respond to patient inquiries via phone, email, and patient portal
• Register new patients and update existing information
• Maintain accurate and confidential patient medical records in Epic EHR
• Scan, file, and organize medical documents
• Process medical records requests and release of information forms

Required qualifications

• Minimum of 2+ years of experience as a Medical Secretary in Primary Care
• High school diploma
• Strong communication, organizational, and planning skills
• Proficiency with Epic systems and Microsoft Office (Excel, Outlook, Teams, Word)
• Ability to collaborate with team members
• Familiarity with medical terminology
• Ability to calculate and collect cash transactions
• Good interpersonal skills
• Ability to deal effectively with staff, physicians and patients in a courteous manner
• Prolonged periods of sitting at a desk and using a computer
• Able to sit/stand/walk for long periods of time
• Must be able to lift 15 pounds at times

Nice to have

• Self-starter & willingness to learn

Benefits

• Medical, dental, & vision coverage
• Company paid basic life insurance & voluntary supplemental policies
• Company paid Health Reimbursement arrangement
• Voluntary accident insurance
• 401k eligibility at 1-year of employment
• Paid time off
• Paid holidays
• Work life balance of primary care office setting

About the company

Akido builds AI-powered doctors and is an AI-native care provider. It serves 500K+ patients across California, Rhode Island, and New York.