Field Sales Engineer

The role

You will design and implement integrations for AI smart glasses used by industrial field-service companies. You will manage data flow, load documentation, build reports, and handle technical relationships with customer IT.

What you will do

• Decide where Airwave connects in each customer's stack and how data flows.
• Load customer document repositories into Airwave at kickoff.
• Build reports needed by each customer.
• Build integrations and per-branch workflow configurations.
• Test data round-trip until it holds under real use.
• Work alongside the engineering team to stand each customer up.
• Own specific per-branch builds and testing.
• Manage the technical relationship with customer IT regarding credentials and security.

Required qualifications

• Deep fluency in how field service runs and how systems like FSM, ERP, CMMS, compliance and safety systems, and homegrown middleware fit together.
• Ability to make calls on where a product fits in a tangled stack and build it.
• AI-forward.
• Field instinct and scrappiness.
• Ability to get real data to production in messy environments and prove it works in a customer's system.

About the company

Airwave sells AI smart glasses to industrial field-service companies.