Market Manager - Vacation Rental

The role

You will manage the growth and optimization of professional host accounts in assigned vacation rental territories. You will build host relationships, acquire high quality inventory, and develop localized supply management strategies.

What you will do

• Build and manage professional host account relationships
• Manage accounts to meet and exceed quarterly and annual sales goals
• Analyze data to identify and action strategic opportunities
• Prospect and onboard new high quality supply
• Maintain understanding of technical integration of software partners
• Represent Airbnb in external meetings with Professional Hosts
• Educate clients on product changes and cascade feedback to internal stakeholders
• Hold regular optimization calls and business reviews with clients
• Develop deep knowledge of assigned geographic markets
• Respond to and deliver service to professional hosts

Required qualifications

• 6-8 years experience in account management, partner support and/or sales
• Must have driver's licence to visit host in vacation rental areas
• Must be willing to regularly travel to your aligned market territory
• Proven track record of being able to effectively work a leads pipeline and/or a book of business
• Proficient in using CRM software
• Excellent communication and presentation skills
• Proficient quantitative skills and ability to interpret and apply data
• Strong time management and prioritization skills
• Ability to work at both strategic and tactical levels
• Ability to work within tight deadlines and adjust to changes in priorities
• Proven experience working cross-functionally
• Native-level of Japanese and Business-level of English

Nice to have

• 2+ years experience in hospitality/travel industry, especially in Online Travel Agent market
• Knowledge or experience in real estate industry
• Experience or expertise in homesharing business
• Salesforce and Mixmax experience
• Being an Airbnb host

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.