Airbnb
Business Operations and Growth Lead, Asia
Singapore. Posted a month ago
The role
You will own the Asia business reporting and operating cadence while leading the delivery of regional growth levers and the cross-functional roadmap. You will act as the connective tissue between country teams and central functions like product, payments, and growth marketing.
What you will do
- Lead end-to-end operations and delivery of selected regional growth levers
- Own the regional business reporting structure, inputs and cadence
- Own the regional view of the cross-functional roadmap and drive accountability on delivery
- Own the regional competitive view across guest and host
- Build AI-enabled automation into regional reporting and recurring operations
- Synthesize data, trends, guest and host insights into actionable recommendations
- Conduct deep dives into operational, programs or functional topics
- Drive entity prioritization and lead entity setup across Asia markets
Required qualifications
- 10+ years in business operations, strategy, consulting or program management
- Experience managing programs or operations across multiple countries and time zones
- Proven track record building and running business operating cadences for a distributed organization
- Exceptional cross-functional orchestration in a heavily matrixed organization
- Strong operating discipline in roadmaps, launch management, business reviews and executive reporting
- Track record of applying AI and automation to reporting and repetitive operational work
- Analytical fluency and ability to build analysis personally using Excel
- Ability to thrive in ambiguity with a strong bias to action, ownership and ruthless prioritization
- Fluent written and spoken English
Nice to have
- Hands-on experience with one or more growth levers such as incentives, promotions and coupons, host-funded offers, lifecycle and CRM, or merchandising
- Familiarity with the business, economic and cultural environments across Asia
About the company
Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.