Airbnb

Business Operations and Growth Lead, Asia

Singapore. Posted a month ago

The role

You will own the Asia business reporting and operating cadence while leading the delivery of regional growth levers and the cross-functional roadmap. You will act as the connective tissue between country teams and central functions like product, payments, and growth marketing.

What you will do

  • Lead end-to-end operations and delivery of selected regional growth levers
  • Own the regional business reporting structure, inputs and cadence
  • Own the regional view of the cross-functional roadmap and drive accountability on delivery
  • Own the regional competitive view across guest and host
  • Build AI-enabled automation into regional reporting and recurring operations
  • Synthesize data, trends, guest and host insights into actionable recommendations
  • Conduct deep dives into operational, programs or functional topics
  • Drive entity prioritization and lead entity setup across Asia markets

Required qualifications

  • 10+ years in business operations, strategy, consulting or program management
  • Experience managing programs or operations across multiple countries and time zones
  • Proven track record building and running business operating cadences for a distributed organization
  • Exceptional cross-functional orchestration in a heavily matrixed organization
  • Strong operating discipline in roadmaps, launch management, business reviews and executive reporting
  • Track record of applying AI and automation to reporting and repetitive operational work
  • Analytical fluency and ability to build analysis personally using Excel
  • Ability to thrive in ambiguity with a strong bias to action, ownership and ruthless prioritization
  • Fluent written and spoken English

Nice to have

  • Hands-on experience with one or more growth levers such as incentives, promotions and coupons, host-funded offers, lifecycle and CRM, or merchandising
  • Familiarity with the business, economic and cultural environments across Asia

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Business Operations and Growth Lead, Asia at Airbnb | JobZoey