Market Manager, Italy (Hotels)

The role

You will ensure the health and expansion of supply in Italy by managing hotels and optimizing their set-up. You will build partner relationships, implement portfolio strategies, and collaborate with internal teams to enhance market presence.

What you will do

• Build, manage and expand partner relationships to surpass quarterly sales targets
• Conduct regular optimization calls and business reviews with partners
• Implement strategies to manage and optimize a portfolio of hotels in Italy
• Educate clients on product updates and cascade feedback to internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities
• Develop and implement unique engagement projects
• Work cross-functionally with product, communications, public policy, legal, tax and customer support teams
• Acquire knowledge of Italian market trends
• Support technical aspects of software partnerships including property management systems and channel managers

Required qualifications

• 5+ years of experience in new sales, account management, and partner support
• Proven track record of working a book of business
• Proficient quantitative skills and ability to interpret and apply data
• Ability to work at both strategic and tactical levels in ambiguous environments
• Proven experience working cross-functionally
• Excellent communication and presentation skills
• Resourceful and self-sufficient with strong time management and prioritization skills
• Highly proficient in using CRM software
• Fluent Italian and English
• Based in Milan

Nice to have

• 2+ years of tech/travel industry experience
• Salesforce experience
• Additional European languages
• Being an Airbnb host

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

About the company

Airbnb has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. The Airbnb Hotels organization operates with a start-up spirit inside a much larger company.