Airbnb
Senior Manager, Business Technology Enablement
United States. Posted 8 days ago
The role
You will lead the BizTech Enablement and Innovation team to drive AI adoption and technology solutions for non-technical functions. You will set the vision for AI-enabled work and partner with executive leaders to transform business processes.
What you will do
- Define and own the multi-year strategy for AI adoption across non-technical functions
- Assess current gaps and emerging AI trends to create a roadmap and investment plan
- Simplify tools used by business teams by steering them to supported solutions
- Set organizational OKRs and hold teams and partners accountable for delivery
- Serve as the senior BizTech partner to leadership teams on AI transformation
- Establish a framework for functions to measure and report the business impact of AI
- Design and refine the operating model connecting technical functions and networks
- Partner with platform and product teams to influence the AI tooling roadmap
- Direct external partner and consulting engagements
- Lead a multi-disciplinary, globally distributed organization
Required qualifications
- 12+ years of industry experience in business technology, enterprise systems, digital transformation, or technical program leadership
- 5+ years leading managers and multi-disciplinary teams
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent experience
- Track record setting and delivering multi-year strategy for a company-wide technology or transformation program with executive visibility
- Experience leading business technology consulting, solutions engineering, or IT business partnering for non-technical teams
- Experience influencing product and vendor roadmaps
- Experience owning the quality, reliability, and support of technology solutions in production
- Experience building trusted relationships with, and influencing, C-level and E-Team executives
- Deep, hands-on understanding of generative AI tools and agentic workflows
- Strong analytical judgment to define measurement frameworks and interpret data
- Ability to lead through ambiguity and rapid change
- Experience designing operating models across multiple teams and organizations without direct authority
Nice to have
- experience leading enterprise AI adoption or change management at a large technology company
- experience managing external consulting partners and globally distributed teams
- ability to travel as needed, approximately 10 to 20%
Benefits
- bonus
- equity
- benefits
- Employee Travel Credits
About the company
Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.