Market Associate

The role

You will manage the retention, growth, and optimization of host entrepreneurs and rising hosts in an assigned territory. You will build relationships, suggest strategic initiatives, and support hosts through one-on-one management and education programs.

What you will do

• Manage a book of business consisting of host entrepreneurs and rising hosts
• Conduct one-on-one optimization and onboarding conversations
• Secure availability over high compression dates
• Educate hosts on product updates and policy changes
• Respond to host inquiries and provide support
• Analyze performance data to identify trends
• Develop long-lasting relationships with hosts
• Support Market Managers to deliver one-to-many education programs

Required qualifications

• 3+ years of experience in new sales, account management, or partner support
• Strong time management and prioritization skills
• Proven experience working a book of business
• Highly goal-driven with a strong bias for action and persistence
• Excellent communication and presentation skills
• Proficiency in CRM tools
• Fluency in French & English

Nice to have

• 2+ years of hospitality/travel industry experience
• Salesforce experience

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

Before you apply

• Please submit your CV in English

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.