Senior Planning Partner, Content

The role

You will drive the end-to-end roadmap planning process for Community Support at Airbnb. You will serve as the primary point of contact for Content Managers, writers, and strategists to coordinate launches and ensure high-quality content delivery.

What you will do

• Engage with cross-functional partners and stakeholders through regular check-ins and feedback sessions
• Identify responsible individuals for each launch including writers, strategists, Marketing, Legal, and technical SMEs
• Build and communicate the content schedule to requestors and approvers
• Schedule and lead launch meetings including info-gathering, content audits, and weekly status meetings
• Partner with strategists in content audits to identify and prioritize impacted content
• Prepare and send weekly status communications to Content Managers and content DRIs
• Anticipate risks and develop mitigation strategies
• Send regular reminders to DRIs with launch responsibilities
• Prepare cross-functional communications for partner teams
• Coordinate real-time go live on launch day

Required qualifications

• 8+ years of experience in strategic planning, program management, or business operations roles
• Proven experience leading cross-functional planning or portfolio management processes with executive visibility
• Exceptional communication skills, verbal, written and presentation, to all levels of an organization
• Strong problem-solving and analytical skills, understanding of system implementation, and change management
• Proficiency in virtual collaboration and project management tools like Asana, Jira, and Airtable
• Strategic thinking and organizational skills
• Hands-on, working knowledge of software product development life-cycle and methodologies
• Ability to manage multiple launches and competing priorities simultaneously
• Ability to de-escalate issues and resolve conflicts in a professional and empathetic manner
• Ability to work in a dynamic, ambiguous, and fast-paced work environment
• Experience planning or coordinating content, knowledge management, or product launches

Nice to have

• Specific experience with Agile

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

Before you apply

• Must live in a province where Airbnb Canada, Inc. has a registered entity (Ontario, British Columbia, Quebec, or Saskatchewan)
• Reasonable accommodations are available for applicants with disabilities

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.