Market Manager

The role

You will manage the growth, retention, and optimisation of professional host accounts in the UK. You will build relationships, acquire high quality inventory, and develop localised supply management strategies.

What you will do

• Build and manage professional host account relationships within the UK
• Manage accounts to meet and exceed quarterly/annual sales goals
• Analyse data to identify and action strategic opportunities
• Prospect and onboard new, high quality supply
• Maintain understanding of technical integration of software partners
• Represent Airbnb in external meetings with Professional Hosts
• Educate clients on product changes and cascade feedback to internal stakeholders
• Hold regular optimisation calls and business reviews with clients
• Develop deep knowledge of assigned geographic markets
• Respond to and deliver service to professional hosts

Required qualifications

• 5+ years experience in account management, partner support and/or sales
• Proven track record of working a leads pipeline and/or a book of business
• Proficient in using CRM software
• Excellent communication and presentation skills
• Proficient quantitative skills and ability to interpret and apply data
• Strong time management and prioritisation skills
• Ability to work at both strategic and tactical levels
• Ability to work within tight deadlines and adjust to changes in priorities
• Proven experience working cross-functionally
• Charismatic self-starter who is resourceful and self-sufficient
• Must be willing to regularly travel to your aligned market territory

Nice to have

• 2+ years experience in hospitality/travel industry
• Salesforce and Mixmax experience
• Being an Airbnb host

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.