Senior Market Manager

The role

You will lead a team of Market Associates responsible for account management supporting Small/medium sized Hosts. You will drive supply acquisition and retention initiatives and manage regional business performance through input and output metrics.

What you will do

• Lead and manage a team of Market Associates executing a high-volume, transactional optimisation motion.
• Be accountable for regional business performance, including input and output metrics, supply optimisation results and host quality KPIs.
• Serve as an active stakeholder and operator across all scaled outreach initiatives.
• Monitor performance dashboards and scaled campaign results to identify trends or gaps.
• Identify operational bottlenecks, tooling gaps, or process inefficiencies.
• Coach and develop team members in a fast-paced, metrics-driven environment.
• Test, refine, and standardise scaled account motions and best practices.
• May help design, launch, and scale targeted outreach campaigns for Solo and Small Hosts.
• Build new communication channels to increase reach, engagement and impact.

Required qualifications

• 3-5+ years relevant experience managing teams
• Prior experience in operations, sales or leading projects in a performance-driven environment
• Comfortable working in fast-paced, high-volume workflows with clear metrics and performance goals
• Strong organisational and program execution skills
• Data-oriented mindset with the ability to use dashboards and insights to guide decisions and coaching
• Clear and confident communicator
• Ability to partner cross-functionally and follow through on shared goals

Nice to have

• preferably scaled account management teams
• Some Marketing experience is a plus

Benefits

• bonus
• equity
• benefits
• Employee Travel Credits

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.