Airbnb

Senior Manager, Community Policy

United States . Posted 14 days ago

The role

You will lead policy development in the anti-discrimination and safety space. You will partner with cross-functional stakeholders to create and maintain scalable policy frameworks for guests and hosts.

What you will do

  • Have broad ownership over policies affecting trust, especially in anti-discrimination and safety
  • Lead policy development and draft clear and scalable policy frameworks
  • Foster, build, and maintain relationships with cross-functional stakeholders
  • Guide policy operationalization efforts in partnership with stakeholders
  • Use data, research, and community insights to evaluate and revise existing policies
  • Serve as subject matter expert for time-sensitive escalations

Required qualifications

  • 10-15+ years of experience in a Policy, Legal, or Trust and Safety role
  • Prior policy leadership addressing discrimination and safety issues in a complex international setting
  • Thoughtful business judgment and strategic thinking
  • Ability to work well under pressure
  • Exceptional writing and communication skills
  • Demonstrated capacity for critical thinking, research, and analysis
  • Strong attention to detail
  • Track record of strong leadership and ability to independently manage a portfolio of challenging issues
  • Fluency in data analysis and leading data-driven decision-making
  • Deep understanding of the end-to-end policy process and how to influence policy delivery
  • Experience working in a matrix and driving solutions through cross-functional collaboration
  • Ability to explain and simplify complex information to others

Benefits

  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Before you apply

  • You must live in a state where Airbnb, Inc. has a registered entity

About the company

Airbnb was born in 2007 and has grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Senior Manager, Community Policy at Airbnb | JobZoey