1099 Maintenance Patient Care Associate (Houston, Texas)

The role

Independent contractors provide patient support services within designated geographic territories. This includes delivery, setup, retrieval, and management of TWO2 therapy equipment.

What you will do

• Delivery, setup, retrieval, and management of TWO2 therapy equipment
• Patient education regarding proper use of therapy equipment and prescribed treatment protocols
• Patient support intended to encourage therapy utilization and adherence
• Documentation of service activities using approved systems and platforms
• Coordination with AOTI clinical, operational, and customer support personnel
• Identification and communication of patient concerns or equipment-related issues
• Equipment cleaning, maintenance, and inventory management activities
• Support of service quality and patient satisfaction objectives
• Maintain professional interactions with patients, caregivers, and healthcare providers
• Schedule and perform contracted services in a timely manner

Required qualifications

• Valid driver's license
• Personal vehicle suitable for transporting equipment
• Required automobile insurance coverage
• Ability to travel throughout an assigned geographic territory
• Ability to safely handle, transport, and set up medical equipment
• Maintain any licenses, certifications, registrations, and insurance required to perform services
• Comply with applicable federal, state, and local laws, including privacy and confidentiality requirements

Nice to have

• Experience in healthcare services, home healthcare, medical equipment, patient support, customer service, or related fields
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple service commitments
• Experience using mobile technology, tablets, and web-based applications
• Strong organizational and problem-solving skills
• Ability to provide compassionate support to patients and caregivers

Benefits

• Flexible scheduling
• Ability to manage service activities within your assigned territory

About the company

Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing and acute complex wounds.