Operations Lead - Brompton Road

The role

The Operations Lead is part of the store leadership team responsible for driving profitability and efficiency. This person will manage inventory, execute operational functions, and lead Operations Associates.

What you will do

• Lead and execute inventory management processes to maximize accuracy and reduce shrink
• Investigate and root cause inventory accuracy issues
• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment through stockroom standards and processes
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory, supplies, vendors, technology, and facilities
• Leverage metrics to support business-driving strategies
• Oversee Operations Associates including recruitment and development
• Provide constant feedback to drive individual growth
• Collaborate with Visual Lead and Sales & Service Lead

Required qualifications

• Prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

About the company

ALO focuses on mindful movement. They believe mindful movement in the studio leads to better living.