Sales Associate (Full-Time) - Covent Garden

The role

The Sales Associate achieves store sales goals by providing product education and genuine connection with guests. They support the store environment through sales, customer engagement, and shipment processing.

What you will do

• Drive and exceed sales goals by leading ALO initiatives
• Ensure engagement with customers and provide a friendly shopping environment
• Build client relationships daily
• Analyse reports with leadership to strategize and deliver results
• Ensure effective sales floor coverage
• Educate guests and staff on product, community, and culture
• Introduce all facets of the ALO business model
• Resolve client needs quickly and effectively
• Process shipment and ensure product flow including visual merchandising and replenishment
• Execute front and back of house procedures according to company policy

Required qualifications

• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results individually and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Ability to stand and move for an entire shift
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Proof of right to live and work in the UK

Nice to have

• Prior work experience in a client-centric, sales environment

About the company

ALO focuses on mindful movement and the studio-to-street lifestyle. The company aims to bring consciousness from practice on the mat into life.