Operations Associate (FTC) - Manchester

The role

The Operations Associate drives store profitability and efficiency. This person will work on inventory management, shipment processing, and maintaining visual standards on the sales floor.

What you will do

• Execute inventory management processes to maximize accuracy and reduce shrink
• Investigate and root cause inventory accuracy issues
• Support shipment, receiving, processing, reverse transfers, and replenishment
• Maintain strong visual standards for the sales floor
• Work with reporting, budgets, expenses, inventory control, and facilities
• Support a safe work environment through stockroom standards
• Move dynamically on the retail floor to fulfill business, team, and guest needs
• Execute company-level operations-focused directives and projects
• Assist in processing shipment and ensuring product flow
• Resolve client needs to ensure customer satisfaction

Required qualifications

• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic
• Self-motivated with a desire to achieve results
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK

Nice to have

• Prior work experience in a client-centric, sales & operational environment

Before you apply

• Proof of right to live and work in the UK

About the company

ALO focuses on mindful movement. Mindful movement in the studio leads to better living.