General/Store Manager - London

The role

The General Manager leads and develops all aspects of the store's business. They are responsible for sales, profitability, operational objectives, and merchandising standards while managing the Sales, Operations, and Visual team.

What you will do

• Develop and execute retail strategies including customer experience and client relations
• Drive traffic and increase brand awareness
• Use KPIs to develop and support business driving strategies
• Lead the team to meet sales goals
• Identify and communicate training needs
• Impact fitting room conversion and sales execution
• Facilitate new hire onboarding and ongoing training
• Motivate the store team to achieve sales goals and KPIs
• Manage headcount and payroll objectives
• Supervise inventory management and maintain visual merchandising standards

Required qualifications

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

About the company

ALO focuses on mindful movement and studio-to-street consciousness. Mindful movement is at the core of why they do what they do.