Aloyoga
Sales & Service Manager - Berkeley, 4th St
Berkeley, California, United States. Posted 6 months ago
The role
The Sales & Service Manager is a member of the store leadership team responsible for guest experience and business targets. This role involves leading the Sales & Service team, managing business data, and overseeing operational efficiency.
What you will do
- Investigate and root cause sales opportunities
- Oversee the Sales & Service team to execute guest experience
- Build client relationships daily
- Ensure effective sales floor coverage
- Partner with the General Manager to build and execute Sales & Service strategy
- Represent the business in meetings and conference calls
- Review and monitor budget, reporting and business data
- Lead a team through accountability, coaching, and talent development
- Establish internal and external pipeline through succession planning and recruitment
- Write an effective schedule
Required qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Independent work ethic, time management skills, and personal accountability
- Requires constant movement in and around all areas of the store
- Aligns with and embodies ALO’s Guiding Principles
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Benefits
- Generous employee discount for ALO
- Free membership to ALO Wellness Club
- Competitive medical, dental and vision plan options
- Free virtual access to mental health providers
- New parent support for employees and dependents
- 401K with company matching
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
- Commuter benefits
About the company
ALO focuses on mindful movement and the studio-to-street philosophy. Mindful movement is at the core of why they do what they do.