Operations Lead - Multrees Walk, Edinburgh

The role

The Operations Lead is part of the store leadership team responsible for driving profitability and efficiency. This person will work with the Operations & Visual Manager to manage inventory, shipment, and store operations.

What you will do

• Lead and execute inventory management processes to maximize accuracy and reduce shrink
• Investigate and root cause inventory accuracy issues
• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment through stockroom standards and processes
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory, supplies, vendors, technology, and facilities
• Leverage metrics to support business-driving strategies
• Oversee Operations Associates including recruitment and development
• Use company performance tools to evaluate associates and provide feedback
• Collaborate with Visual Lead and Sales & Service Lead

Required qualifications

• Prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

About the company

ALO focuses on mindful movement. They believe mindful movement in the studio leads to better living.