Sales Associate (Full-Time) - Neuer Wall, Hamburg

The role

The Sales Associate achieves store sales goals by providing authentic experiences through product education and connection. This person acts as an expert in product knowledge and supports the retail, yoga, and cafe business models.

What you will do

• Drive and exceed sales goals by leading ALO initiatives
• Ensure customer engagement and a friendly shopping environment
• Build daily client relationships
• Analyze reports with leadership to develop strategies and deliver results
• Ensure effective sales floor coverage
• Educate guests and staff on products, community, and culture
• Introduce all facets of the ALO business model including Retail, Yoga, and Café
• Resolve client needs quickly and effectively
• Assist in processing shipment and ensuring product flow
• Execute front and back of house procedures according to company policy

Required qualifications

• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results
• Fosters genuine connection through empathy, compassion, and integrity
• Aligns with and embodies ALO's Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds (22.7 kg)
• Ability to lift, bend, kneel, climb, crawl and/or twist
• Ability to safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of valid residence and work permit

Nice to have

• Prior work experience in a client-centric, sales environment

About the company

ALO focuses on mindful movement. The brand follows a studio-to-street philosophy, taking consciousness from practice on the mat into life.