Sr. Instructional Designer, Retail

The role

You will design and produce digital courses, videos, and graphics to provide product, selling, and operational knowledge to global store teams. You will partner cross-functionally to turn business priorities into on-brand training content.

What you will do

• Design and produce end-to-end digital courses, videos, graphics, and job aids in Articulate Rise
• Apply instructional design best practices and adult learning theory to build content
• Partner with subject matter experts to source, curate, and validate content
• Own and evolve a standardized template and style framework
• Manage the global training curriculum calendar
• Run projects end-to-end from stakeholder intake through launch to results reporting
• Translate product launches and operational updates into on-brand communications
• Partner with the Retail Communications team to create change management plans
• Use platform analytics and field feedback to measure content effectiveness
• Maintain and optimize the LMS

Required qualifications

• Bachelor's degree in Communications, Education, Instructional Design, or a related field
• 5+ years of instructional design experience, including significant tenure in a corporate role supporting a global retail organization
• Demonstrated expertise building courses in Articulate Rise and publishing directly to an LMS
• An instinctive knack for leveraging AI to improve process efficiency, quickly create content, and enhance the learning journey
• Ability to quickly learn unfamiliar store operations and processes and translate them into clear, actionable training
• Strong storytelling and editing skills
• Proficiency in video editing and graphic design tools (Adobe Premiere Pro, InDesign, Photoshop)
• Proven ability to write and design in a distinct brand voice and apply brand guidelines consistently across formats
• Solid grounding in instructional design models, learning theory, and curriculum design
• Excellent written and verbal communication skills
• Strong project management
• Comfort collaborating across functions

Nice to have

• interest and capability to build and lead a team as the function grows

Benefits

• performance bonuses
• long term incentives
• a PTO policy
• many other progressive benefits

About the company

alo is focused on mindful movement. Taking consciousness from practice on the mat and putting it into practice in life is the meaning of studio-to-street.