Manager, Logistics

The role

The Logistics Manager oversees end-to-end transportation operations in an e-commerce and retail environment. This role manages domestic transportation strategies including FTL/LTL movement, parcel, and pool distribution.

What you will do

• Manage and execute transportation strategies including domestic trucking, small parcel shipping, and pool distribution.
• Enforce operational metrics and maintain KPI/SLA performance related to cost, service levels, transit time, and delivery accuracy.
• Monitor shipments and resolve service failures or escalations.
• Analyze route density, dwell time, mileage efficiency, and linehaul cost per mile/unit.
• Maintain working knowledge of parcel and truckload carriers, pricing structures, and delivery standards.
• Utilize logistics shipping tools and carrier portals for execution, reporting, and issue resolution.
• Support peak season planning and execution.
• Collaborate with operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.

Required qualifications

• 4-6+ years of experience in trucking, parcel delivery, e-commerce logistics, or supply chain with at least 1-2+ years in a leadership role.
• Strong expertise in last-mile delivery, global/regional logistics, procurement, and vendor management.
• Proficiency with logistics systems, ERP platforms, shipment tracking tools and parcel carrier portals.
• Experience working with Microsoft products including Office – Outlook, Word, Excel, Teams
• Highly motivated self-starter with a strong sense of urgency, attention to detail, and a customer-focused mindset
• Demonstrated creative problem-solving ability, strong business acumen, organizational and analytical skills, and excellent written and verbal communication skills
• Ability to work effectively in fast-paced, complex environments with a high degree of autonomy.
• Proven experience creating clear and consistent strategies and direction, with skills in planning, development and execution.
• Proven ability to effectively collaborate with internal and external stakeholders.
• Strong proficiency in transportation systems, with the ability to build tools and reports for operational visibility and control.
• Strong understanding of omnichannel operations for B2B/B2C/DTC for the retail and apparel industry.

Nice to have

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field and/or equivalent years of experience

About the company

ALO focuses on mindful movement. Mindful movement in the studio leads to better living.