Print On Demand Technician

The role

The Printer Technician supports print-on-demand production and fulfillment operations. This person troubleshoots, repairs, and maintains production printers, related equipment, and automated material handling systems.

What you will do

• Diagnose and resolve mechanical, electrical, and controls issues affecting production printers and automated material handling equipment.
• Respond promptly to equipment issues and communicate downtime and repair status to Operations and Facilities.
• Perform equipment audits, preventive maintenance, cleaning, adjustments, component replacement, and repairs.
• Troubleshoot print production issues and coordinate with production staff and vendors for specialized support.
• Support equipment installation, testing, modifications, and upgrades.
• Maintain and repair three-phase electrical systems up to 480 VAC and troubleshoot PLCs and low-voltage controls.
• Troubleshoot and maintain conveyor, sortation, and other fulfillment equipment.
• Complete work orders and maintenance records.
• Coordinate planned maintenance around production needs and recommend improvements.
• Maintain company-supplied tools and an organized maintenance area.

Required qualifications

• Five to ten years of related experience in mechanical and technical troubleshooting, maintenance, repair, and/or equipment installation.
• Associate of Applied Science degree in an engineering-related field, or equivalent relevant experience, including military service.
• Strong mechanical and electrical troubleshooting skills, including experience with three-phase systems up to 480 VAC, low-voltage controls, and PLCs.
• Experience or working knowledge of conveyor and/or sortation systems, preventive and predictive maintenance, equipment installation, and modification or upgrade support.
• Ability to read technical drawings and equipment manuals, use diagnostic tools, and work independently or with minimal guidance.
• Ability to read, write, understand, and follow verbal and written instructions in English.
• Basic math skills to maintain accurate inventory and maintenance records.
• Understanding of safe maintenance practices, including lockout/tagout.
• Willingness and ability to obtain required certification to operate powered industrial equipment.
• Ability to prioritize production-critical repairs and adjust work hours when maintenance or repair needs require it.
• Ability to perform diagnostics and repairs in tight or confined spaces.
• Frequent standing, walking, bending, stooping, kneeling, reaching, and grasping; ability to climb stairs and work at heights of 40 feet or more.

Nice to have

• Experience with printing equipment, industrial machinery, and/or robotics
• Print production experience, including raster image processor (RIP) software, printer maintenance and repair, and color management
• Related technical certifications or licenses, such as Journeyman or Master Electrician, Certified Maintenance and Reliability Professional (CMRP), or Certified Maintenance and Reliability Technician (
• Experience using a computerized maintenance management system (CMMS), Allen-Bradley and/or Siemens products, and network troubleshooting
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience coordinating with outside vendors, customers, and business partners
• Previous experience in fulfillment, manufacturing, or a similar production environment
• Familiarity with facility software, platforms, and systems

About the company

Alo focuses on associate culture, customer promise, quality, and safety. Mindful movement is at the core of why they do what they do.