Operations Manager - Waterside Shops

The role

The Operations Manager is a member of the store leadership team who manages operational strategy. This person handles inventory management, labor planning, and scheduling to ensure the store is customer-ready.

What you will do

• Oversee and support execution of key operational processes
• Investigate and root cause inventory accuracy issues
• Champion strong Operational standards for the salesfloor
• Support sell-through management and coordinate labor hours for product deliveries
• Support a safe work environment and efficient operation
• Represent the business in meetings and on conference calls
• Review and partner with General Manager to manage budget and business data
• Lead the Operations team through accountability, coaching, and talent development
• Establish internal and external pipeline through succession planning and recruitment
• Write an effective schedule in partnership with the General Manager

Required qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Benefits

• Generous ALO employee discount
• Free membership to ALO Wellness Club
• Competitive medical, dental and vision plan options
• Free virtual access to mental health providers
• New parent support for employees and dependents
• 401K with company matching
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

About the company

ALO focuses on mindful movement at the core of what they do. They practice studio-to-street by taking consciousness from practice on the mat into life.