Aloyoga
Sales & Service Lead - Tysons Galleria
McLean, Virginia, United States. Posted 25 days ago
The role
The Sales & Service Lead elevates the guest experience and ensures targets for engagement and product education are met. They lead staff in daily operations, manage business metrics, and oversee sales floor coverage.
What you will do
- Lead guest experience through technical product education and coaching team members
- Build client relationships daily
- Analyze reports to strategize and deliver results
- Ensure effective sales floor coverage and lead selling initiatives
- Partner with Operations and Visual Manager to manage budgets, inventory, and facilities
- Leverage metrics to support business-driving strategies
- Oversee Sales & Service Associates and Cashiers
- Recruit and develop talent
- Evaluate associates and provide feedback to drive growth
- Collaborate with Community, Studio, Operations and Visual Leads
Required qualifications
- 2+ Years prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies ALO’s Guiding Principles
- Requires constant movement in an around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Benefits
- Generous ALO employee discount
- Free membership to ALO Wellness Club with access to streaming fitness and yoga classes
- Medical, dental and vision plan options
- Free virtual access to mental health providers
- New parent support for employees and dependents
- 401K with company matching
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at select Sanctuaries
About the company
ALO focuses on mindful movement and studio-to-street consciousness.