Site Director, DC

The role

The Site Director, DC leads and manages all aspects of the warehouse operations. This role ensures on time delivery, efficiency, and compliance while driving performance and throughput capacity.

What you will do

• Lead fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
• Deliver high service levels for same-day, next-day, and peak-season order fulfillment.
• Own peak planning and execution.
• Manage labor forecasting, flex staffing models, and capacity planning.
• Develop contingency plans for demand spikes or system outages.
• Build and lead a high-performing leadership team in a 24/7 or extended-hours environment.
• Drive employee engagement, retention, training, and career development.
• Champion a strong safety culture and ensure compliance with OSHA and workplace safety standards.
• Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies.
• Lead implementation and scaling of automation.

Required qualifications

• Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field
• 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment
• Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements
• Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment
• Strong data-driven decision-making and KPI management skills
• Experience leading automation, technology, and change initiatives
• Financial acumen with site-level P&L or budget ownership
• Strong leadership, communication, and execution focus

Nice to have

• Master's degree

About the company

Alo focuses on employee customer promise, quality and safety. Mindful movement is at the core of why they do what they do.