Assistant Store Manager (Sales & Service) - Hackescher Markt, Berlin

The role

The Sales & Service Manager is a member of the store leadership team. This person will execute business and guest experience strategies, manage the sales and service team, and oversee business data and budgets.

What you will do

• Investigate and root cause sales opportunities with the General Manager
• Oversee the Sales & Service team to execute guest experience
• Build client relationships daily
• Ensure effective sales floor coverage through workforce solutions
• Partner with the General Manager to build and execute Sales & Service strategy
• Represent the business in meetings and conference calls
• Review and monitor budget, reporting and business data
• Lead the team through accountability and continuous coaching
• Establish internal and external pipeline through succession planning and recruitment
• Write an effective schedule in partnership with the General Manager

Required qualifications

• Prior leadership experience in retail or related industry
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles

About the company

ALO focuses on mindful movement. Mindful movement in the studio leads to better living and changes who yogis are off the mat.