Operations Associate (FTC) - Covent Garden

The role

The Operations Associate drives store profitability and efficiency. This person will work with the Operations & Visual Manager and Operations Lead to support total store operations.

What you will do

• Execute inventory management processes to maximize accuracy and reduce shrink
• Investigate and root cause inventory accuracy issues
• Support shipment, receiving, processing, reverse transfers, and supply management
• Support sales floor recovery, intra-day replenishment, and floor set updates
• Maintain strong visual standards for the sales floor
• Work with reporting, budgets, expenses, inventory control, and vendor relationships
• Support a safe work environment through stockroom standards
• Move dynamically on the retail floor to fulfill business, team, and guest needs
• Execute company-level operations-focused directives and projects
• Support Sales & Service and Cashier as needed

Required qualifications

• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic
• Self-motivated with a desire to achieve results
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK

Nice to have

• Prior work experience in a client-centric, sales & operational environment

About the company

ALO focuses on mindful movement. Mindful movement in the studio leads to better living.