Site Director, DC

North East, Maryland, United States. Posted 4 days ago

The role

The Site Director, DC leads all aspects of warehouse operations to ensure on-time delivery, efficiency, and compliance. This role manages end-to-end leadership of a high-volume distribution center, overseeing people, processes, technology, and automation.

What you will do

Lead fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
Deliver high service levels for same-day, next-day, and peak-season order fulfillment.
Own peak planning and execution for holiday surges and promotional events.
Manage labor forecasting, flex staffing models, and capacity planning.
Build and lead a high-performing leadership team in a 24/7 or extended-hours environment.
Drive employee engagement, retention, training, and career development.
Champion a strong safety culture and ensure compliance with OSHA and workplace safety standards.
Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies.
Lead implementation and scaling of automation.
Apply Lean, Six Sigma, and Kaizen principles to improve speed, quality, and cost.

Required qualifications

Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field
8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment
Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements
Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment
Strong data-driven decision-making and KPI management skills
Experience leading automation, technology, and change initiatives
Financial acumen with site-level P&L or budget ownership
Strong leadership, communication, and execution focus
Ability to work flexible schedules, including nights, weekends, and holidays

Nice to have

Master's degree

About the company

Alo focuses on an employee customer promise, quality and safety. Mindful movement is at the core of why they do what they do.