Field Application Scientist - Southwest

The role

The Field Application Scientist provides scientific and technical support for an automated instrument system for high-precision proteomic analysis. This role involves conducting product training, managing technical support cases, and collaborating with sales, marketing, and R&D teams.

What you will do

• Be the primary point of contact for technical and scientific support needs for territory customers.
• Conduct remote and in-lab product training and evaluations for customers.
• Manage technical support cases and associated escalations.
• Contribute to the building of the technical knowledgebase and processes.
• Apply expertise in biomarker discovery to guide platform development and positioning.
• Collaborate with internal R&D teams during the product development cycle.
• Contribute to the creation of customer training materials and documentation.
• Assist in the scaling of CRM toolset.
• Deliver scientific presentations at conferences and webinars.
• Provide expert technical knowledge during discussions about product offerings.

Required qualifications

• M.S. or Ph.D. in molecular biology or related area of study with experience in biomarker discovery.
• A minimum of 2 years of progressively responsible experience in customer support functions, particularly in technical and application support.
• Pragmatic thinker with a clear and effective approach to problem-solving.
• Strong orientation towards process improvement and unwavering commitment to quality.
• In-depth understanding of preparing materials for product applications and post-launch support.
• Excellent relationship-building skills.
• Outstanding written, verbal, and presentation skills.

Nice to have

• experience in the fields of proteomics, NGS, or related life sciences
• experience in immunoassay development
• Residence near major metro area within territory. San Diego, Los Angeles, Las Vegas, or Pheonix metro areas are preferred.

Benefits

• benefits

Before you apply

• We participate in E-Verify to confirm authorization to work in the United States.

About the company

Alamar Biosciences develops innovative approaches to measure critical protein biomarkers from liquid samples. The company aims to enable the earliest possible detection of disease through highly multiplexed assays.