HR Operations & Payroll Specialist (MXC)

The role

This person will manage the end-to-end payroll cycle and social security requirements in Mexico. They will also administer HRIS, employee records, and benefits while coordinating with external vendors.

What you will do

• Own the end-to-end payroll cycle including collecting, validating, and reporting payroll-impacting incidents.
• Coordinate recurring Mexico payroll and social security requirements including IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, and vacation premium.
• Administer Mexico HRIS and employee records including PTO, absences, schedules, and time and attendance.
• Maintain complete, accurate, audit-ready documentation.
• Manage day-to-day benefits administration including Major Medical Insurance and meal vouchers.
• Serve as the primary operational contact for Mexico HR vendors.
• Serve as a first-line HR Operations resource for Mexico employees.
• Support the Regional HR Manager with the coordination and execution of Mexico employee experience initiatives.

Required qualifications

• 3+ years of relevant experience in HR Operations, payroll administration, People Operations, or a related HR role in Mexico.
• Hands-on experience supporting Mexican payroll and pre-payroll processes.
• Working knowledge of Mexican payroll and social security requirements, including IMSS, INFONAVIT, FONACOT, SUA/SIPARE, PTU, aguinaldo, vacation premium, and related statutory obligations.
• Experience administering HRIS, payroll, time and attendance, and/or benefits systems.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail.
• High degree of organization and follow-through.
• Ability to manage recurring deadlines.
• Ability to identify discrepancies across systems and data.
• Ability to effectively leverage AI tools to improve accuracy, efficiency, and processes.
• Service-oriented approach to employee support.
• Discretion to handle confidential employee and payroll information.

Nice to have

• Rippling experience is a plus.
• Experience coordinating employee benefits and relationships with payroll, benefits, or other HR vendors is strongly preferred.
• Accounting experience is a plus.

Benefits

• Competitive Base Salary
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards
• Language Immersion Program
• Continuous Learning & Growth

Before you apply

• AlertMedia does not sponsor.
• Must have the legal right to work in Mexico without sponsorship now and in the future.

About the company

AlertMedia is a high-growth, PE-backed SaaS company that provides a risk intelligence and response platform. They help organizations protect their people, operations, and brand.