Sr. AI/ML Engineer (MXC)

The role

You will lead the evaluation, training, and integration of advanced AI and machine learning models across the product suite. This includes shaping AI strategy, optimizing model performance, and ensuring responsible deployment.

What you will do

• Train and fine-tune supervised learning models for internal tools and customer-facing features.
• Lead prompt engineering and testing efforts for LLM behavior.
• Design and implement evaluation pipelines for LLMs and traditional ML models.
• Work with and optimize Elasticsearch-backed data systems.
• Identify opportunities to improve AI models, data pipelines, and engineering workflows.
• Develop tools and frameworks for prompt iteration, model benchmarking, and performance tracking.
• Coordinate with security team to ensure AI compliance standards.
• Evaluate and compare commercial and open-source LLMs.
• Collaborate with product and engineering teams to integrate AI features.
• Monitor, evaluate, and continuously improve AI and machine learning models in production.

Required qualifications

• 5+ years of software engineering experience.
• 4+ years of experience in data science and/or software engineering, specifically in machine learning engineering, or applied AI.
• Strong understanding of LLMs and traditional machine learning methods.
• Experience with prompt engineering, model fine-tuning, and evaluation.
• Familiarity with model evaluation best practices, including offline metrics, cross-validation, and A/B testing.
• Proficiency in Python and ML libraries (e.g., scikit-learn, PyTorch, TensorFlow, Hugging Face).
• Experience working with Elasticsearch or other large-scale search and indexing platforms.
• Experience with cloud-based ML tooling (e.g., SageMaker, Bedrock) and data workflows.
• Ability to work independently and collaboratively on cross-functional teams.
• Strong organizational skills and ability to manage working on multiple projects in parallel.
• The ability and desire to work in a fast-paced challenging environment.

Nice to have

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field
• Python preferred
• Demonstrated experience training and deploying supervised learning models, ideally in production environments

Benefits

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Christmas Bonus (Aguinaldo)
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided: Laptop, monitor and accessories
• Recognition & Rewards
• Language Immersion Program
• Continuous Learning & Growth

Before you apply

• AlertMedia does not sponsor employment visas.
• Candidates must have existing authorization to work in Mexico without the need for sponsorship now or in the future.
• Finalists may be asked to complete an identity verification and present valid government-issued identification.

About the company

AlertMedia is a high-growth, PE-backed SaaS company and the leading risk intelligence and response platform. They help organizations protect people, operations, and brand through a unified platform.