Senior Solutions Engineer, Enterprise

The role

You will partner with Enterprise Account Executives to drive technical strategy and secure technical wins. You will lead technical discovery, deliver product demonstrations, and guide customers through technical evaluations of the AlertMedia platform.

What you will do

• Partner with Enterprise Account Executives to drive technical strategy.
• Lead consultative technical discovery sessions.
• Deliver value-based product demonstrations.
• Design and guide technical evaluations, proof of concepts, and pilot programs.
• Become a subject matter expert on the AlertMedia platform.
• Design solution approaches for enterprise technology ecosystems.
• Identify and proactively solve potential technical risks.
• Own technical responses for RFPs, RFIs, security questionnaires, and compliance discussions.
• Communicate complex technical concepts to various stakeholders.
• Document technical best practices and improve presales processes.

Required qualifications

• 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers.
• Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles.
• Strong consultative problem-solving skills.
• Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations.
• Technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture.
• Experience responding to RFPs, security reviews, and technical due diligence.
• Experience leveraging AI tools to improve productivity and workflows.
• Ability to communicate technical concepts to developers, architects, administrators, business users, and executive stakeholders.
• Presentation and storytelling skills.
• Strong project management and organizational skills.
• Highly collaborative with a customer-first mindset.
• Self-motivated, adaptable, and comfortable in a fast-paced, high-growth environment.

Nice to have

• Experience using API testing tools such as Postman or similar.
• Experience reading and interpreting technical documentation and specifications.
• Basic scripting experience (JavaScript, Python, PowerShell, or similar).
• Familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes.

Benefits

• Competitive Base Salary + Company-Wide Bonus Program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives
• Commitment to community service with opportunities to give back
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team

Before you apply

• AlertMedia does not sponsor candidates.
• Finalists may be asked to complete an identity verification and present valid government-issued identification.

About the company

AlertMedia is a high-growth, PE-backed SaaS company and the leading risk intelligence and response platform. They help organizations protect people, operations, and brands through a unified platform.