Sales Operations Manager

The role

The Sales Operations Manager will create scalable, technology-driven processes for opportunity management, pipeline visibility, and data quality. This person will conduct data analyses to inform strategic decisions across the Go-To-Market team and other parts of the business.

What you will do

• Act as a strategic partner to leadership by translating data into actionable insights
• Lead initiatives to streamline and standardize sales processes
• Oversee sales forecasting, territory design, and budgeting
• Design and deploy automations and intelligent workflows
• Create real-time, self-serve reporting and dashboards
• Identify pipeline risks, data gaps, and performance trends
• Troubleshoot issues faced by sales teams and propose enhancements
• Improve data quality and enrichment strategies through automation
• Evaluate new technologies to improve sales performance
• Collaborate with revenue operations team to ensure optimal processes

Required qualifications

• 3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
• Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
• Advanced Excel skills (formulas, lookups, pivots, graphs)
• Strong analytical mindset
• Experience improving data quality, governance, and enrichment processes
• Experience designing and implementing automations, workflows, and system integrations
• Roll-up-your-sleeves approach with a willingness to take on non-role-specific sales duties
• Strong cross-functional collaboration and stakeholder management skills

Nice to have

• Business segment support
• CPQ implementation and maintenance
• Forecasting
• Geographic territory mapping
• Executive-facing sales reporting and data analytics
• CRM improvements and QA testing
• Commission plan design
• Building rapport with sales leadership
• Cross-functional project management
• Acquisition integration

Benefits

• Competitive base salary + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Medical, Dental, Vision and Life Insurance are 100% paid for employees
• 401K with generous company match
• Amazing rewards and incentives
• Commitment to community service with opportunities to give back
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team

Before you apply

• This position is not eligible for visa sponsorship
• Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
• Finalists may be asked to complete an identity verification and present valid government-issued identification

About the company

AlertMedia is a high-growth, PE-backed SaaS company and the leading risk intelligence and response platform. They help organizations protect their people, operations, and brand through a unified platform.