Senior Product Designer, Operations Tools

The role

A Senior Product Designer will design and build internal tools for complex financial operations. This role involves user research, systems design, AI prototyping, and contributing production code.

What you will do

• Lead projects from research and workflow discovery through prototyping, validation, detailed design, implementation, and post-launch iteration.
• Build tools involving multiple user roles, data sources, business rules, approvals, exceptions, and audit requirements.
• Rapidly create functional prototypes for alignment across multiple stakeholders.
• Write and contribute code within production environments, working through code review, testing, deployment, and iteration.
• Understand the needs and constraints of financial operations teams through interviews, observation, workflow analysis, and usability testing.
• Design data-rich interfaces to help users monitor activity, investigate issues, manage exceptions, and make informed decisions.
• Work within engineering processes, helping push production code into the front end.
• Create scalable patterns for tables, forms, dashboards, alerts, approvals, audit histories, and AI-assisted interactions.
• Manage multiple initiatives while communicating progress, risks, dependencies, and decisions.

Required qualifications

• 6+ years of experience in product design in startup or other fast paced environments
• Designed and launched in complex or technical industries, such as financial services, pharmaceuticals, healthcare, infrastructure, logistics, manufacturing, aerospace, or automotive
• Comfortable reading and building with API documentation
• Can translate complicated processes, data, business rules, and edge cases into clear and efficient experiences
• Works independently and creates structure in ambiguous environments
• Communicates design decisions clearly across product, engineering, operations, and business teams

Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

About the company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. It serves hundreds of financial institutions across 40 countries.