Alpaca
Senior Sales Engineer
Remote - Americas . Posted 12 days ago
The role
You will act as a technical expert and advisor for enterprise partners. You will bridge technical and business conversations, support API integration, and collaborate with global engineering teams.
What you will do
- Provide technical support and relationship management for existing enterprise customers.
- Partner with Sales and Solutions teams on pre-sales technical discussions and solution design.
- Guide new enterprise customers through API integration, implementation, and onboarding.
- Collaborate with Product and Engineering teams to improve localized experiences.
- Serve as the product and technical subject matter expert.
- Work with local compliance and operations teams to understand regional product requirements.
- Own technical sales engagement end-to-end including discovery calls, RFPs, and security questionnaires.
- Create sales support materials and documentation for new features and products.
- Coordinate with local regulators, vendors, and partners.
- Help customers adopt the platform and travel as needed.
Required qualifications
- Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years).
- Strong understanding of REST APIs, SDKs, and software integration workflows.
- Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
- Able to translate complex technical concepts into simple, understandable terms.
- Self-starter who thrives in a startup environment, manages multiple assignments simultaneously, works independently, and drives projects to completion with close attention to detail.
Nice to have
- Experience in fintech, capital markets, brokerage, or financial APIs
- Experience at a Broker-Dealer or securities firms
- Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context
- Closing enterprise deals alongside Account Executives
- US securities qualifications (e.g., SIE and/or Series 7)
- Familiarity with Metabase
- Experience working with the FIX protocol
- Experience working with OpenAPI, ReadMe, and documentation
- Excited to learn more about the securities industry
- Fluent in Spanish and/or Portuguese
Benefits
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
About the company
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. It serves hundreds of financial institutions across 40 countries with institutional-grade APIs.