Alpaca

Senior Sales Engineer

Remote - Americas . Posted 12 days ago

The role

You will act as a technical expert and advisor for enterprise partners. You will bridge technical and business conversations, support API integration, and collaborate with global engineering teams.

What you will do

  • Provide technical support and relationship management for existing enterprise customers.
  • Partner with Sales and Solutions teams on pre-sales technical discussions and solution design.
  • Guide new enterprise customers through API integration, implementation, and onboarding.
  • Collaborate with Product and Engineering teams to improve localized experiences.
  • Serve as the product and technical subject matter expert.
  • Work with local compliance and operations teams to understand regional product requirements.
  • Own technical sales engagement end-to-end including discovery calls, RFPs, and security questionnaires.
  • Create sales support materials and documentation for new features and products.
  • Coordinate with local regulators, vendors, and partners.
  • Help customers adopt the platform and travel as needed.

Required qualifications

  • Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years).
  • Strong understanding of REST APIs, SDKs, and software integration workflows.
  • Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
  • Able to translate complex technical concepts into simple, understandable terms.
  • Self-starter who thrives in a startup environment, manages multiple assignments simultaneously, works independently, and drives projects to completion with close attention to detail.

Nice to have

  • Experience in fintech, capital markets, brokerage, or financial APIs
  • Experience at a Broker-Dealer or securities firms
  • Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context
  • Closing enterprise deals alongside Account Executives
  • US securities qualifications (e.g., SIE and/or Series 7)
  • Familiarity with Metabase
  • Experience working with the FIX protocol
  • Experience working with OpenAPI, ReadMe, and documentation
  • Excited to learn more about the securities industry
  • Fluent in Spanish and/or Portuguese

Benefits

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

About the company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. It serves hundreds of financial institutions across 40 countries with institutional-grade APIs.

Senior Sales Engineer at Alpaca | JobZoey