Strategic Account Director, Financial Services

The role

You will lead and expand critical relationships within the Financial Services sector. You will manage a portfolio of Strategic Financial Accounts to protect and expand revenue through Gross Dollar Retention and Net Dollar Retention targets.

What you will do

• Forecast and deliver on retention and expansion targets.
• Drive adoption of solutions into other business units of existing clients.
• Identify revenue at risk to prevent churn.
• Partner with global sales and customer success teams to execute growth plans.
• Understand client business, roles, and metrics to communicate with users and decision makers.
• Transition AlphaSense from a vendor to a strategic business partner.
• Lead Quarterly Business Reviews and customer meetings.
• Plan and execute new user onboarding and training initiatives.
• Conduct proactive outreach campaigns.
• Serve as an advocate for both the client and AlphaSense.

Required qualifications

• Proven track record of converting users into champions.
• Ability to navigate complex power structures within global organizations.
• Strong business acumen.
• Understanding of client engagement best practices within a SaaS environment.
• Exceptional oral, written and presentation skills.

Benefits

• Performance-based bonus
• Equity
• Generous benefits program

About the company

AlphaSense is an AI platform for market intelligence and workflow orchestration. The platform uses domain-specific AI and a content universe of over 500 million premium business documents.