Principal Product Manager - Enterprise Admin Experience

The role

You will define and lead the development of Enterprise Administration by building systems, workflows, and tooling. This role involves setting direction for enterprise administration across the customer lifecycle for both internal teams and enterprise customers.

What you will do

• Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems.
• Map and optimize the enterprise customer lifecycle.
• Orchestrate alignment across multiple technology and operational teams.
• Influence senior stakeholders and executives to drive investment and prioritization.
• Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced customer autonomy and satisfaction.

Required qualifications

• 10+ years of experience as a senior product leader driving end-to-end, cross-functional transformation initiatives in enterprise SaaS.
• Adept at navigating complex organizational structures and aligning senior stakeholders.
• Skilled in mapping and redesigning end-to-end workflows.
• Experienced in enterprise lifecycle management, internal tooling, or admin experience domains.

Nice to have

• Exposure to provisioning, account configuration, and customer lifecycle systems

Benefits

• Performance-based bonus
• Equity
• Generous benefits program

About the company

AlphaSense is an AI platform for market intelligence and workflow orchestration. The platform uses domain-specific AI and a content universe of over 500 million premium business documents.