Director, Account Management, Corporate

The role

The Director, Account Management will lead a team of Account Managers to drive renewals and expand customer relationships throughout APAC. This leader will manage revenue growth, talent development, and coach the team to exceed retention targets.

What you will do

• Lead a team of Account Managers to achieve renewal targets and uncover growth opportunities
• Work with Account Executives to close deals for the APAC region
• Drive customer outcomes by improving renewal rates and reducing churn
• Expand revenue through deeper client relationships and product adoption
• Manage revenue growth and forecasting
• Manage talent development
• Shape the customer narrative with data
• Coach and mentor the team on call coaching, best practices, and accountability
• Provide visibility into team performance to leadership
• Recruit top talent to build the team

Required qualifications

• 7+ years of experience in sales, account management, or client success
• At least 3 years in people management
• Experience working seven-figure deals
• Experience in strategic account servicing and renewal negotiations
• Strong aptitude for learning in a technical SaaS environment
• Experience operationalizing the customer journey
• Confident, consultative, and client-facing professional with a proactive personality
• Ability to thrive in a dynamic, entrepreneurial environment
• Strong rapport-building skills
• Excellent oral, written, and presentation skills
• Great time management skills

About the company

AlphaSense is an AI platform for market intelligence and workflow orchestration. The platform uses domain-specific AI and a content universe of over 500 million premium business documents.