Director, Account Management, Corporate

The role

The Director, Account Management will lead a team of 8-10 Account Managers. This leader will drive renewals, expand customer relationships, and manage revenue growth and forecasting.

What you will do

• Lead a team of Account Managers to achieve renewal targets and uncover growth opportunities.
• Work with Account Executives to close deals.
• Improve renewal rates, reduce churn, and expand revenue.
• Manage revenue growth, forecasting, and talent development.
• Shape the customer narrative with data.
• Coach and mentor the team on call coaching, best practices, and accountability.
• Provide visibility into team performance to leadership.
• Recruit top talent to build the team.
• Collaborate with sales to drive growth outcomes.

Required qualifications

• 7+ years of experience in sales, account management, or client success
• At least 3 years in people management
• Experience working seven-figure deals
• Experience in strategic account servicing and renewal negotiations
• Strong aptitude for learning in a technical SaaS environment
• Experience operationalizing the customer journey
• Confident, consultative, and client-facing professional
• Ability to thrive in a dynamic, entrepreneurial environment
• Strong rapport-building skills
• Excellent oral, written, and presentation skills
• Great time management skills

Benefits

• Performance-based bonus
• Equity
• Generous benefits program

About the company

AlphaSense is the AI platform redefining market intelligence and workflow orchestration. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents.