Sales Operations Analyst

The role

You will support global sales teams and the Revenue Operations team by creating ad-hoc reports and dashboards in Salesforce. You will also work on CRM data quality improvement projects and analyze data to identify trends and patterns.

What you will do

• Create and maintain sales dashboards and reports with sales leadership.
• Analyze sales data to identify trends, patterns, and opportunities.
• Create models, forecasts, and scenarios to help sales leadership.
• Work with cross-functional teams to ensure data accuracy and consistency.
• Identify and troubleshoot data discrepancies.
• Monitor and report on key performance indicators.
• Provide ad hoc analysis and reporting to support business decisions.
• Identify and recommend process improvements for reporting efficiency.
• Conduct training sessions for sales team members on reporting tools.
• Stay up-to-date on industry trends and emerging technologies.

Required qualifications

• Highly analytical with strong business acumen and expertise in sales and marketing data.
• Proficient in using analytical tools and software to derive insights from large datasets.
• Track record of collaborating with cross-functional teams.
• Detail-oriented.
• Excellent problem-solving skills.
• Excellent communication and interpersonal skills.
• Exceptional organizational skills.
• Ability to work independently in a fast-paced environment.
• Strong analytical, critical thinking, and problem-solving abilities.
• Team player.
• Proficient in Microsoft Office Suites (especially in Excel).
• Experience working with Salesforce reporting/dashboard or any CRM tools.

Nice to have

• Good knowledge of analytical tools (Power Bi, Tableau, Alteryx, or similar tools).

About the company

AlphaSense is the AI platform redefining market intelligence and workflow orchestration. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents.