Content Analyst

The role

The Content Analyst will work with the Content team to expand content offerings and support client needs. You will identify and onboard new content, configure automatic ingestion processes, and monitor content quality.

What you will do

• Discover and evaluate new web content sources to augment offerings.
• Review content processing alerts.
• Verify and upload company presentations and other content from websites.
• Configure and maintain web scraping jobs via an admin interface.
• Define requirements for and execute quality reports.
• Develop ways to troubleshoot content issues.
• Provide 3rd level support for content-related inquiries.
• Coordinate with engineering teams, product managers, and content providers.
• Track processing state and generate content usage reports.
• Create and document content onboarding processes.

Required qualifications

• Outstanding oral and written communication skills
• 0-4 years of data entry and/or data maintenance experience
• A high aptitude and willingness to learn
• Knowledge of MS Office, Google Suite and basic technical knowledge
• Superior Excel Skills
• Ability to distill and explain complex issues in simple terms
• Energetic and creative individual with natural curiosity
• Effective time management and task prioritization under pressure
• Ability and interest to work independently
• Must be able to work a late shift to support the U.S. revenue team
• Bachelor’s Degree
• Experience with financial information / data and analyst workflows

Nice to have

• Experience managing content aggregation processes
• Experience processing documents published by companies (presentations, filings, press releases, transcripts)
• Experience configuring web crawl jobs (structured or unstructured data sets)

About the company

AlphaSense delivers market intelligence and search built on proven AI. The company is headquartered in New York City with more than 2,000 employees across the globe.