Senior Manager, Delivery

Amsterdam. Posted a month ago

The role

You will lead and grow a team of AI Deployment Engineers to deliver agentic AI into customer business processes. You will own delivery outcomes, set technical standards for agentic systems, and act as a senior technical partner for customers.

What you will do

Hire, coach, and grow a team of AI Deployment Engineers
Own team capacity and staffing across a portfolio of customer implementations
Establish the team operating rhythm including planning, reviews, and retrospectives
Build a culture of ownership, technical rigor, and adoption-focused delivery
Create shared playbooks, reusable tooling, and clear standards for deploying agentic systems
Own delivery outcomes including agentic AI in production and customer adoption
Set and defend the roadmap across implementations
Define and hold the team accountable to measurable success for each engagement
Step into hard implementations requiring senior technical judgment
Define standards for designing, deploying, and operating agentic AI systems

Required qualifications

8+ years in customer-facing technical delivery
2+ years leading engineers or technical delivery teams
Track record of building and growing high-performing technical teams
Player-coach mindset
Strong communicator and coordinator
Product and portfolio instincts
Comfortable with ambiguity
Bias toward automation, standards, and repeatability
Experience building or deploying agentic AI systems (LLM-powered agents, tool and function calling, retrieval-augmented generation, or multi-agent orchestration)
Fluency in prompt engineering and agent evaluation
Working proficiency in Python or a comparable language
Comfort with SQL, APIs (REST, Swagger/OpenAPI), Git-based workflows, and cloud-hosted systems

Nice to have

Experience with global trade, supply chain, customs, or trade compliance
Experience scaling a delivery, professional services, or forward-deployed engineering team
Background in enterprise software implementation at scale
Formal product management experience

About the company

Altana is the network for trusted trade. Its AI-powered product network empowers governments and businesses to build a more resilient and secure global economy.