Senior Sales Engineer, Logistics

The role

You will act as the technical lead for Altana's work with logistics service providers and customs brokers. You will perform demos, design solutions, and manage technical architecture conversations to drive deals from first call to signed order form.

What you will do

• Run demos for brokerage operations staff, IT leadership, and executive buyers
• Design solutions for complex customer environments
• Map current-state operational workflows to a future state on Altana
• Speak to technical architecture including data models, APIs, EDI and file-based integration patterns
• Translate field reality into product input
• Translate product direction into field-ready positioning
• Support the sales process with new and existing customers in the customs and trade space
• Contribute to the Altana product development process

Required qualifications

• 5+ years in pre-sales engineering, solutions consulting, or solution architecture
• Experience selling technical software into trade, customs, logistics, or enterprise supply chain
• Excellent presentation skills
• Track record of current-state to future-state workflow design on complex, multi-stakeholder operational processes
• Working fluency in systems architecture and integration: APIs, EDI, file-based transfer, and data modeling

Nice to have

• Customs brokerage or freight forwarding operations experience
• Familiarity with ABI, CargoWise, NetCHB, or HTS classification workflows
• Ability to prototype using modern AI tooling, notebooks, or low-code
• Experience capturing voice of customer in a structured way
• Exposure to agentic or AI-assisted automation in a live operational setting

Benefits

• Flexible Time Off (FTO)
• 14 weeks of paid leave for non-birthing, adoptive, and foster parents
• Up to 26 weeks of paid leave for birthing parents
• Medical, vision, and dental benefits
• 100% employer paid high deductible health plan
• Employer contribution to Health Savings Account (HSA)
• Flexible Spending Account (FSA) option
• Short, long-term, and AD&D insurance coverage at no cost
• Fidelity 401(k) retirement savings program
• Commuter benefits for public transit or parking
• Free premium subscription to Calm
• Pet insurance and telehealth discount plan

About the company

Altana is the network for trusted trade. Their AI-powered product network empowers governments and businesses to build a more resilient and secure global economy.