Technical Account Manager, Federal

The role

You will lead the deployment of Altana's platform for US government customers. You will act as a strategic owner to drive technical transformation, product adoption, and mission impact.

What you will do

• Own the deployment of Altana's platform for US government customers
• Engage customers side by side to achieve mission outcomes
• Become a trusted advisor for agency leaders and mission user groups
• Synthesize and communicate feedback and requirements to Product and Engineering teams
• Coordinate with implementation and engineering teams for technical delivery
• Collaborate with Sales & Delivery team to develop account growth strategies

Required qualifications

• 5+ years of technical delivery or public sector consulting experience
• History of successfully expanding accounts year over year
• Ability to understand customer challenges and make data-informed decisions
• Willingness to learn fundamental concepts of Altana's technical deployments including data fusion and machine learning
• Ability to communicate product value to technical and commercial audiences
• Excellent communication and interpersonal skills
• Eligible to obtain a Secret clearance

Nice to have

• Experience with the Department of War or the Department of Homeland Security
• Completed background investigation with DHS

Benefits

• Flexible Time Off
• Paid Parental Leave (14 weeks for non-birthing, adoptive, and foster parents; up to 26 weeks for birthing parents)
• Medical, vision, and dental benefits
• 100% employer paid high deductible health plan
• Employer contribution to Health Savings Account (HSA)
• Flexible Spending Account (FSA) option
• Life, short- and long-term disability, and AD&D insurance
• 401(k) Savings with Fidelity
• Commuter Benefits
• Free premium subscription to Calm
• Pet Insurance
• Employee Assistance Program

Before you apply

• Eligible to obtain a Secret clearance

About the company

Altana is the network for trusted trade. Its AI-powered product network empowers governments and businesses to build a more resilient and secure global economy.