Alxafrica
Partner Success Manager
Johannesburg. Posted a month ago
The role
The Partner Success Manager executes partner agreements from signature to completion. This role manages partner relationships and coordinates delivery across internal teams and external stakeholders to ensure measurable economic outcomes.
What you will do
- Translate signed partner agreements into delivery plans, milestones, KPIs, and timelines
- Coordinate internal teams and external stakeholders to deliver agreed activities
- Manage changes to scope, timelines, or deliverables
- Identify and resolve delivery risks and gaps
- Own programme close-out and reporting requirements
- Coordinate the participant journey from recruitment through to monitoring and tracking
- Serve as the primary day-to-day contact for assigned partners
- Maintain visibility of programme performance against KPIs and outcomes
- Produce accurate and timely partner reports and performance reviews
- Identify opportunities to strengthen partnerships based on performance
Required qualifications
- 4–5+ years’ experience in programme/project management, partner success, client/account management, partnerships, or programme delivery
- Experience working with corporates, foundations, NGOs, employers, recruitment partners or ecosystem organisations
- Experience in talent development, employment, entrepreneurship or youth-focused programmes
- Ability to take a signed agreement from commitment through to execution and close-out
- Strong project management and organisational skills
- Ability to coordinate across multiple teams and stakeholders
- Strong relationship management skills
- Comfortable working with KPIs, programme data, trackers and reporting
- Strong written and verbal communication skills
Nice to have
- Courage
- Humility
- Adventure
- Initiative
- Resilience
- Leadership
About the company
ALX Africa is a non-profit organisation dedicated to unlocking the potential of Africa's digital future through tech skills training and career acceleration programmes. The organisation aims to empower 2 million Africans to secure sustainable tech careers by 2030.