Clinical Outreach Manager

Orange, CA. Posted 8 days ago

The role

The Clinical Outreach Manager will own referral growth in the Orange, Irvine, and Long Beach regions. This role involves building a referral partner network and personally managing warm handoffs for patients to ensure they transition into care.

What you will do

Build and manage a target list of referral partners across hospitals, EDs, community mental health centers, and outpatient providers
Run systematic, recurring outreach to existing partners
Prospect and activate new referral sources
Build relationships at multiple levels within a health system
Re-engage lapsed or dormant referral sources
Understand the competitive landscape in the market
Represent Amae at community events, provider in-services, and health system meetings
Manage the warm handoff for referred patients by meeting them in the hospital, at home, or in the community
Own rapid response for urgent patient situations
Maintain complete, accurate, real-time CRM records

Required qualifications

3+ years in a quota-carrying, relationship-driven role, healthcare business development, referral/provider relations, medical device or pharma sales, or B2B account management
A track record of building, growing, or turning around a territory or book of business
Comfort operating with a number attached to your name
Comfort sitting with a patient or family in a hard moment
Sharp written and verbal communication
Reliable transportation
Willingness to be in the field daily across the Los Angeles region
Fluency with CRM tools, Google Suite, and Slack
Home address within the Orange region

Nice to have

Existing familiarity with the Los Angeles healthcare landscape

Benefits

Comprehensive medical, dental, and vision coverage
Parental leave
Programs built around well-being

About the company

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.