Behavioural Health Coach

The role

You will support and encourage users engaging with Mental Health and Wellbeing programmes for anxiety, depression, and stress. You will provide guidance and one-on-one encouragement through written reviews.

What you will do

• Demonstrate excellence and innovation in digital behavioural health coaching
• Review user's engagement and work with users to motivate, support and manage their health and wellbeing
• Provide weekly written reviews to support and guide users
• Monitor content for potential concern and escalate information through appropriate channels
• Express empathy, observe patterns in tracking, and support personalized goal-setting
• Encourage users to utilize their programme to meet identified goals
• Work collaboratively with the clinical supervisor team to respond to users
• Attend monthly meetings with manager and supervisor
• Attend a monthly group supervision

Required qualifications

• Currently undertaking or have completed a Master's degree and/or a Doctorate in the field of Psychology, Social Care, Psychotherapy or Counselling
• Registered (or in the process of becoming registered) with an applicable recognised professional body in Ireland
• A strong understanding of Online Mental Health Services
• Excellent communication, writing and typing skills
• Comfort using multiple technological tools
• Experience with cognitive behavioural models, motivational interviewing or short-term therapy approaches

Nice to have

• Experience working in Children & Young People services is desirable

Benefits

• 23 days annual leave
• 1 birthday day
• 4 Mental Health days
• Private Health Care – Irish Life
• Pension
• Life Insurance
• Income Protection
• Healthy work-life balance
• Employee Share Purchase Plan (ESPP)
• Free access to Amwell's Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic's second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program

Before you apply

• Candidates may be asked to complete an identity verification step through Greenhouse Identity Verification powered by CLEAR

About the company

Amwell marries technology and innovation with clinical excellence to provide trusted solutions for the healthcare industry. They offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions.